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Jim is our User Experience (UX) and design leader within the business: he ensures that our products and services are valuable, accessible and credible experience for users and manages a talented, creative team of designers, content writers and front-end developers.

With a design, publishing, technology and marketing background, Jim understands the importance of close collaboration and understanding between designers, developers, content creators and analysts - and of course clients - during our agile project delivery lifecycle.

Jim gets particularly excited about technology when it's used to solve problems and improve people's lives in innovative ways. The adoption of techniques and tools such as Design Thinking, Design Sprints and prototyping means PDMS is able to quickly visualise and validate new user experiences and interfaces. 

During lockdown Jim gained a Design Leadership and Innovation Diploma from the Technical University Delft and has a BA(Hons) degree in Art & Design from University of Plymouth. 

  • Year Joined 2005

  • Cats 3 ragdolls

  • Daily coffee intake 3 cups

Jim often works with

Jim Rawson's Activity

Themes from UX Scotland 2023

Head of UX & Design Jim Rawson shares his experiences, insights and learnings from attending the recent UX Scotland 2023 conference.

Celebrating Global Accessibility Awareness Day

Our Head of UX & Design, Jim Rawson, discusses the importance of web accessibility in our modern society and how we can form a more digitally inclusive space.