Understanding your business
Regardless of what industry or sector your business is in, digital provides a whole range of opportunities to benefit your customers, your employers and ultimately your profitability.
Before we start talking about the technology, our whole approach is based on really getting to know your organisation, the challenges you face and the outcomes you are looking to achieve. You’ll spend time collaborating with our team and we’ll prompt, listen and learn as much as we can about your business goals and the needs of your users and stakeholders. We can then recommend solutions that we know will work best for your particular organisation and deliver you return on your digital investment.
Transitioning from existing systems to new digital ways of working can seem daunting but we can help you break down the barriers that block your progress.
A safe pair of hands
Over the years we've worked with a wide range of companies covering all types of business sectors from financial services and energy and utilities through to tourism and leisure and food and agriculture. Our team of analysts can quickly get up to speed with different industries - learning the language (and acronyms!) and gaining in-depth insights into your users, whether they be external customers or internal staff.
When it comes to implementing new digital solutions and ways of working - technology is usually the easy part. It's ensuring that all of your stakeholders are involved from the outset, that what is delivered is engaging and easy to use and, not forgetting the biggest derailer of projects, dealing effectively with change management.
How we can help
Migrating from legacy to digital
Unlock the value of your existing systems by upgrading them to benefit from new digital capabilities
Savings through online service delivery
Increase online transactions and improve the citizen experience for your customers
Increase productivity and reduce operating costs
Empower your people and optimize how they work by providing quick and easy access to data
As a result of Brexit, UK companies exporting goods into Northern Ireland now have to fill out new paperwork. We are working on a solution to help significantly speed up data entry. Alistair Cubbon-Wood discusses how our TraderTap solution can support exporters and remove the burden of Brexit paperwork.
A Design Sprint is a great way to define challenges and explore potential solutions. The PDMS Design team took part in a Design Sprint as part of the Nesta CareerTech Challenge. Jim Rawson shares his thoughts about his design sprint and what he learned in the process.