Guiding you to digital productivity
Recently there has been a proliferation of new digital platforms and disruptive products which have made it harder for business leaders to steer a clear course in their own sectors. The clear course is one which leverages digital technology, but is not subverted by it.
PDMS has some great solutions, a world-class software engineering team and state-of-the-art hosting and infrastructure. But our most valuable service is showing customers how digital technology can contribute to their business strategy.
With more than 25 years’ experience in helping organisations to use digital technology effectively - without the hype - PDMS has a unique perspective to guide you from digital chaos to digital productivity.
How we can help
Combining digital with heritage
Maximising your investment in legacy systems with new digital technologies
Taming the digital chaos
Providing guidance, best practice and tools to help you achieve your full potential
A tried & tested approach
We research, analyse and recommend a clear digital strategy firmly based in real world business goals
A framework based on insight and experience
We have designed a framework that is a firm foundation for the effective exploitation of digital technology: one that is tailored to the objectives and capabilities of your organisation. Our framework is based on a combination of our extensive insights gained from working on hundreds of technology projects and familiarity with the challenges currently affecting businesses across different industries and sectors.
Our approach is based on evaluating your organisation’s strategic goals and objectives, competitive environment and capabilities. Our framework provides a guide to help understand the issues that are most likely to influence your organisation’s ability to achieve sustainable gains through investment in digital technology. We’ve called our new framework LUCID.
The LUCID Framework
What existing systems are in place, what do they do well and what frustrations do they cause? How can the useful capabilities be retained and what needs to be replaced? How can the risks and benefits of technological change be managed effectively?
User Exerience should always be at the heart of your business strategy. All businesses have an information supply chain which encompasses customers, internal users and suppliers, each with quite different usability considerations. Understanding different ‘user stories’ which drive the success of on organisation is essential to good usability design.
It is more important than ever to manage risk and ensure compliance with your legal and fiduciary responsibilities. This applies to the personal data and to the security and serviceability of the systems on which your business depends. We identify both regulatory and good practice challenges faced by businesses and look at the technical execution and legal documentation supporting key business processes.
Digital identity has been recognised as one of the key enablers of economic growth by organisations such as the World Bank and OECD. We can advise on the technology, legality and the political reality of digital identity and associated services such as digital document signing, tamper evident encryption and regulatory frameworks. We can advise on industry initiatives and we also have a strong understanding of the development of national cyber identity schemes.
It was one the founding principles of PDMS that most organisations were underutilising their information assets. In the intervening years technology has moved on and most organisations now have access to huge data assets most of which continue to be underutilised. While data is indeed an incredibly valuable asset, it is critically important to use it in a rigorous and focussed way which reflects the objectives and challenges faced by the business.
"It takes more than technology to deliver digital transformation, it takes changes to people, skills, processes and culture. I love working through these challenges with our clients, identifying how we can ensure the most successful outcomes for the business"
Kathryn Druggan, Senior Analyst
UK technology market analysts, TechMarketView, say that we are in the ‘age of the relationship.’ This means that organisations are seeking to build trusted partnerships with technology suppliers who can help them navigate and make sense of the ‘digital chaos’ that we currently live in.
A Design Sprint is a great way to define challenges and explore potential solutions. User Experience & Insights Designer Dan Martin shares his thoughts about his first design sprint and what he learned in the process.