The client
Hardware manufacturer
Renowned for their reliability and durability, the manufacturer produces innovative products that are used globally by both professionals and DIY enthusiasts alike. With a strong global presence, the company exports its products to customers worldwide from their facilities in the UK.
The project
PDMS meticulously planned the ERP transition to minimise business disruption. By re-architecting the ERP to operate alongside the legacy system, they enabled a phased migration of users and departments. This strategy involved analysing existing functions, coding them into the new system, and providing training on the new graphical user interface (GUI). As users became comfortable, functionality was incrementally rolled out, reducing reliance on the outdated system, and easing the maintenance burden on the in-house IT department.
The results
The phased approach prevented production downtime and financial loss, which can occur with a sudden system switch. Additionally, the managed service hosting arrangement ensures business continuity through resilient design. PDMS continues to collaborate with the manufacturer, progressively migrating processes and creating new functionalities to drive further efficiency and value.
The benefits
The new ERP system has already yielded significant improvements and efficiencies. Users report substantial time savings in meetings due to the enhanced graphical representation of daily worksheets and the ability to generate and amend reports instantly. In addition, the ongoing project not only meets the current technological needs of the manufacturer but also positions them for future growth and innovation to meet growing customer demand and stay ahead in the competitive market.
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