Isle of Man Constabulary website and online services
www.iompolice.im has been developed to bring together a range of police-related public services and information, in order to improve communication with the public and reduce costs.
Whilst the Isle of Man Constabulary has been actively and effectively using social media for a number of years, they did not have their own website, and relied on a number of pages on gov.im. Designed and developed by PDMS’ Digital Design team, the new website joins-up services and information which were previously difficult to locate, and helps Island residents and visitors access a range of police services via one website.
These services include reporting crimes, lost and found property and road maintenance issues, applying for various licenses and permits, paying fixed penalties online, and many more. Following recently updated content for the website from the police and collaboration with Government Technology Services (GTS), the website is a much-improved online presence.
The digitalisation of services means members of the public can access them without having to speak directly with an officer via the call centre or in person, thereby reducing costs and freeing up valuable time for police officers. This is part of a wider trend within the Isle of Man Government to move more services online as part of its Digital Strategy.
The website is designed to work equally well on desktop PCs and mobile devices, and has been built using the latest version of content management system (CMS), Umbraco. Using Umbraco means the site can be expanded and extended further in the future as it can be integrated with other police and government systems if necessary.
Umbraco is easy to use and enables editors to quickly update content in order to disseminate critical or time-sensitive information. The website’s homepage also displays the popular twitter feed which is updated by officers several times a day.
“The new Isle of Man Constabulary website is a cost-effective and collaborative project between three organisations – The Constabulary, Government Technology Services (GTS) and PDMS,” according to Jim Rawson, PDMS’ Design Manager, “By re-using government systems already in existence, by researching and rewriting police information with the public in mind, and by providing a simple website as a front door, the objective - to provide a user-friendly police facility for Isle of Man residents, businesses and visitors – has been achieved.”
Following the launch, the website has already received positive feedback from its users.
If you’d like to find out more about how PDMS’ Digital Design services can help your organisation, do not hesitate to get in touch (here).