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Joining up emergency services to help our local communities 

Some of the earliest projects we carried out were for UK Police forces and we're pleased to say we still count them as clients today.  We have worked on projects to make it easier for the police and public to communicate - joining up citizen interactions and data.  

We are pioneering new approaches to sharing information across all of our emergency services for the benefit of citizens - ethically acquiring and sharing data which is controlled by the individual.

On the Isle of Man and with the support of the Police, we have piloted a project to help support members of the local community who experience day to day difficulties, for example those living with dementia or the older generation living alone, who may find themselves in emergency situations.  Users register on the system and choose who they want to share their data with. The FirstPoint portal allows emergency services personnel to search through the registered profiles, using a highly secure channel, during emergency situations in order to more quickly identify a person, bring them to a place of safety, provide better care and contact loved ones sooner.  

PDMS is part of the Vivace community, providing expertise and capabilities to the Accelerated Capability Environment (ACE) which is a Home Office unit within the Office for Security and Counter Terrorism (OSCT). 



Illustration of local police working with the community

A diverse project portfolio in the criminal justice sector

Our project portfolio in the criminal justice sector is diverse.  We provide the technology that powers the Police National Legal Database which is used by all 43 police forces in England and Wales and has over 200,000 users across the secure UK Criminal Justice Network.   

As their technology partner, we have co-innovated with the Police National Legal Database team to deliver solutions including websites and apps which save the police an estimated £12 million a year in savings.   The "Ask the Police" website has had over 50 million visits and counting. 

Collaborating with the Home Office, PNLD launched a mobile app called "Motoring and the Law" which we developed for both Android and iOS. Targeted at motoring enthusiasts, industry professionals and members of the public, ‘Motoring & the Law’ combines the best of both of PNLD’s existing services, and, to provide specialised questions and comprehensive answers relevant to motoring law. 

When West Midlands Police needed a lost and found and evidential property system, they commissioned us to build one.  Used in over 80 police stations and property offices it holds information on over 1.8 million property records. 

We are helping to support victims of crime too. Working with organisations including West Yorkshire Police and Crime Commissioners and Nottinghamshire Victim Care (commissioned by the Nottinghamshire Police and Crime Commissioner) to design and deliver websites to signpost help and support for victims. 

Screenshot of Nottinghamshire Victim Care website

Who we work with

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Alexandra and Chris from PDMS stood with two members of the police

The First Point Community Portal – The Future of Community Platforms

The First Point Community Portal enables emergency services personnel to more quickly provide better care to members of our community in emergency situations.