The Bahamas Maritime Authority (the BMA) was established in July 1995. It is now one of the world's largest registers, with over 54 million gross tonnage of ships flying the Bahamas flag.
The function of the BMA is to register vessels, enforce ship safety requirements and to constantly monitor and improve standards. It also represents The Bahamas at the International Maritime Organisation (IMO) and other international bodies such as the European Commission and the US Coast Guard.
The BMA was running a number of different legacy systems using technology that was outdated. This was causing issues and ineffciencies both internally and externally. They also recognised that to improve customer service and efficiency it was important to move key aspects online.
We worked onsite with the BMA so that a detailed analysis of their business needs could be completed, including identifying enhancements to our MARIS platform. One of key phases of the project was developing 'online services' for the BMA, which became known as BORIS (Bahamas Online Registration System), which allows clients to update key personal information and pay any invoices.