Infrastructure Technician

Can your Infrastructure Technician skills maintain operating systems and data centres? We are looking for new Infrastructure Technicians, both in the Isle of Man and Glasgow, to operate our secure and highly available computing platforms, servers and networks. This includes all aspects of maintaining the ongoing reliability, performance and support of the applications, operating systems and data centres.

At PDMS we maintain a Microsoft / HP / Cisco private cloud, hosting a mixture of client systems developed by our teams of in-house developers and Microsoft applications to support them. We have two active data centres and a number of offices and home workers. Our infrastructure team is a dynamic group of people dedicated to the success of these environments.

Who are we looking for?

We are looking for talented infrastructure technicians, with varied IT careers and strong problem solving skills.

 What are your responsibilities?

  • Design / Planning

Forecast utilisation and identify modifications and upgrades.

Produce designs and create implementation plans to meet both short term and long term PDMS requirements, including the continual improvement of the infrastructure.

  • Commission/Maintenance

Design, implement and maintain PDMS’ on-premise private cloud infrastructure, the hosted platforms that reside on it. Integrate with public cloud providers to create and maintain a cost effective and reliable hybrid cloud presence.

Conduct research on infrastructure products, services, protocols, and standards to remain abreast of developments in the industry. Propose new technologies and/or enhance existing ones to increase business benefit or mitigate risk.

Interact and negotiate with vendors, and contractors to secure infrastructure products and services.

Perform ad-hoc and routine patching of all components within PDMS’ infrastructure.

  • Automation

Design, implement, extend and maintain PDMS’ automated build, release and management pipelines. Including creating, modifying or extending scripts written in industry standard scripting languages.

  • Reporting

Production of reports for management and clients, showing various performance indicators such as capacity, growth etc.

  • Documenting 

Create and maintain documentation as it relates to infrastructure configuration, processes and service records.

  • Quality

Working within the remit of the relevant ISO standards: ISO 9001,27001 and 14001.  And, input into the policies, procedures and working practices associated with maintaining these standards.

Preferred Skills

A good working knowledge in general IT and best practice is essential along with practical skills using the following technologies

  • Virtualisation
    • VMware vSphere
  • Server / Laptop
    • HP hardware
    • Microsoft Windows server 2008 – 2016 including Active Directory
    • Microsoft Windows 10 client

Qualified or studying towards any / all the following qualifications:

  • Microsoft        MCITP
  • Cisco               CCNP
  • VMWare          VCAP

Please apply via using the apply online feature to attach a covering letter and CV.